Brand
Ambassadors/ Security

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Excellent24 reviews
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Sarah Barnes profile picture
Sarah Barnes
16 days ago
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From kiosk build-out to service the day of the pop-up, Brand Wagon could not have delivered a more exceptional experience. The entire team was punctual, communicative, and unbelievably helpful from start to finish. My team and I have worked with them on multiple events now, and every experience has been seamless, memorable, and genuinely positive. They’re an absolute pleasure to work with, and a team we know we can count on.
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Leslie Myers profile picture
Leslie Myers
51 days ago
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Brand Wagon was a great experience. Our team had a blast!
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Evelyn Pirali profile picture
Evelyn Pirali
55 days ago
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We working with Andrew and the team for a fun corporate event and they delivered a beautifully wrapped cart + custom cups, came on time and provided great service.
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Diana Denham profile picture
Diana Denham
85 days ago
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We planned a brand activation in NYC from London, and honestly, I don't know how we would have done it without Brand Wagon. Andrew was incredibly helpful throughout the planning process, and William and Miguel made sure the activation ran seamlessly on the day. The entire experience was smooth from start to finish, and I couldn't recommend them more highly.
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Talya Benjamin profile picture
Talya Benjamin
123 days ago
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We had such a great experience with Andrew and the team at Brand Wagon! They were awesome to deal with the whole way through. The cart looked AMAZING and everything ran smoothly. I'll definitely be using Brand Wagon for my related event needs.
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Mckenzi Lyn Flis (mckenzilynflis) profile picture
Mckenzi Lyn Flis (mckenzilynflis)
151 days ago
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Could not rave enough about my experience with Andrew and Andy’s Italian Ice. Him and his team truly brought my activation to life and I wouldn’t hesitate to give him my business again!
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Alexa Smith profile picture
Alexa Smith
165 days ago
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Shoutout to Andrew and the team!! Our team reached out last minute with an INSANE request for a wrapped Citroen truck , and they made it happen in like 2-3 days , and it EXCEEDED our expectations! William and the rest of the staff were such a joy to work with, and sooo helpful, they also were cleaning up after us along the way, which they didn’t have to! 10/10 experience, I’ll be working with this brand over and over again after this experience.
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Gina Mace-Sands profile picture
Gina Mace-Sands
226 days ago
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Andrew was a pleasure to work with and our custom wrapped cart exceeded expectations. I look forward to working with them on more projects in the future!
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Nonita Palita profile picture
Nonita Palita
260 days ago
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Everyone at the company is extremely professional and respectful. The food truck came out incredible and service was impeccable. Would definitely recommend.
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Alyssa Chodnicki profile picture
Alyssa Chodnicki
300 days ago
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My company worked with Brand Wagon Marketing & Branding to create a branded pretzel truck experience outside of an event, and everything was absolutely perfect. From start to finish, Andrew was extremely responsive and helpful with every question we had—from customizing the truck and food selection to permitting and parking logistics. He is very familiar with the NYC food truck landscape, which was incredibly valuable when navigating permits and locations. The truck looked amazing, the pretzels were delicious, and the branded moment brought great energy to the start of our event. The staff running the pretzel truck was also fantastic—friendly, professional, and kept everything moving smoothly. Andrew made the entire process seamless, timely, and stress-free. Everything was easy to execute, well-priced, and exceeded expectations. We will definitely be working with Brand Wagon again for future branded moments and can’t recommend them enough!

Brand Ambassadors Who Make the Experience Personal

Experiential marketing is built around interaction, and the people representing your brand can make a significant difference in how that interaction feels. Brand Wagon Experiential Marketing Agency provides brand ambassadors who help turn an activation from something people simply notice into something they can actively participate in.

Depending on the campaign, brand ambassadors can welcome guests, distribute samples, introduce products, answer questions, encourage participation, assist with giveaways, support check-in or registration, and guide visitors through the experience. They become the human connection between the activation and the people you’re trying to reach.

Whether they’re working alongside a mobile marketing vehicle, inside a retail pop-up, at a branded café, or throughout a larger event, our ambassadors are there to help the experience feel approachable, organized, and engaging.

The Right Team for Your Experiential Marketing Activation

Every activation asks something different of the people working it. A product sampling campaign may need an energetic street team capable of approaching people in a busy environment, while a retail pop-up may call for ambassadors who can welcome visitors, explain products, and help guests navigate the space.

Brand Wagon can staff activations according to the setting, audience, and needs of the campaign. Before the event, ambassadors can be prepared with the information they need to understand the brand, the activation, and what is expected of them on-site.

That matters because a great physical setup is only part of the experience. When someone walks up with a question, accepts a sample, enters a pop-up, or participates in an activity, the person they interact with becomes part of their impression of your brand.

Security and Crowd Support for Busy Brand Activations

Some experiential marketing campaigns need more than an engaging front-of-house team. High-traffic events, public activations, product launches, retail pop-ups, and other busy experiences may also require security personnel to help maintain an organized environment.

Brand Wagon can incorporate security support when appropriate for the activation, helping with responsibilities such as access points, lines, crowd flow, and other on-site needs. Brand ambassadors and security personnel can work alongside the broader event team so guests know where to go, how to participate, and what to expect.

This can be especially valuable in New York City, where a successful activation can quickly attract attention in a limited space. Planning for how people enter, gather, participate, and move through the experience helps keep the focus where it belongs: on the activation itself.

Brand Ambassadors in NYC and Markets Nationwide

From a product sampling activation on the streets of Manhattan to a retail pop-up in SoHo or an event in Brooklyn, Brand Wagon can provide the people needed to interact directly with your audience throughout New York City. We also support activations throughout Queens, Harlem, Long Island, Nassau County, Suffolk County, and the surrounding New York metropolitan area.

For campaigns extending beyond NYC, Brand Wagon Experiential Marketing Agency can support experiential marketing programs in New Jersey, Connecticut, Philadelphia, Boston, and additional markets across the United States.

Whether you need a small team for a one-day activation or staffing for a larger campaign across multiple locations, we can help put the right people on-site to represent your brand and support the experience from the first guest to the last.